What Should I Do if My Package Is Lost or Damaged?

First, verify the delivery status in your tracking info and check with neighbors or household members. If missing or damaged, contact ZenFresh support within 24 hours with your order details. We’ll coordinate with the courier and arrange a replacement or refund as needed.

If you need further assistance or have any questions, our team is here to help! Simply click on the chat button to connect with us, and we’ll be happy to assist you!