Upgrading your membership plan with ZenFresh is a simple way to enjoy even more benefits, flexibility, and perks tailored to your evolving needs and preferences. Here’s how you can upgrade your Zen...
Made for Your Busy LifestyleZenFresh saves you time with pre-portioned ingredients and easy step-by-step recipes—wholesome meals ready in 30 minutes or less, no stress or mess.Eat Healthy, Without ...
Keeping your personal information current ensures your deliveries arrive without issues and your account stays secure. Here’s how to update your info:Log into your ZenFresh account on our website o...
First, verify the delivery status in your tracking info and check with neighbors or household members. If missing or damaged, contact ZenFresh support within 24 hours with your order details. We’ll...
Use the tracking link from your account or shipment email to reach the courier’s customer service. Keep your tracking number ready to quickly get information on estimated delivery time, reschedulin...
Order Confirmed: Your order is processed and being prepared.Out for Delivery: Your package is on its way to your address.Delivered: Your meal kit has arrived; please check your delivery spot.Delaye...
You can find your tracking information by logging into your ZenFresh account, navigating to the “Orders” or “My Deliveries” section, and selecting the relevant order. Shipment confirmation emails a...
Refunds for orders canceled before the cutoff are processed within 5–7 business days to your original payment method. Cancellations after cutoff are generally non-refundable, except for special cas...
If you cancel your order before the cutoff time, your upcoming delivery will be canceled with no charge. Cancelling after the cutoff usually means the order is processed and you will be charged. Me...
To ensure timely preparation and delivery, all changes to your order—including meal selections, delivery date, and add-ons—must be made before 11:59 PM local time, 5 days prior to your scheduled de...